WF-803M showing NA in MoCA Link Rates

Hi guys,

I wrote this to goCoax support as well, but figured someone else in the forums might have seen the same and could offer some insights? I have 4 pcs WF-803M in my house and seeing some issues.

They are all updated to the latest firmware 1.0.12 and factory reset – only the management IP address has been changed so I can access all devices.

Initially they all run fine. I get steady 1Mbps results with iperf3 from all devices. They all respond to ping on the management IP with close to 0% loss. But after some time – maybe a few hours or less one of the devices show “NA” in the MoCA Link Rates page to/from all the other devices and all the other devices also show NA to/from this one “bad” device. It happens to different devices.

At this point it still responds to ping on the management IP and I can manage it via the web page, but all ethernet traffic is gone. When I connect a device to ethernet the link comes up, but no traffic passes through the device until I reboot it.

I have attached 2 pictures showing the NA situation on the bad device and how all the other devices see the same.

Do you have any good ideas?

Kind regards,

Henrik Otterstrøm