Hello,
So I bought this thinking it was a converter for Coax to ethernet. I essentially bought this as a replacement for a cable box which also acted as a Coax to Ethernet converter. I plugged the Coax cable into the adapter from the wall, followed by the power and then plugged the ethernet into my ethernet splitter which is connected to various devices around the room, including and most importantly my PC ( via ethernet cables). I read the directions in the guide which then told me to configure my IP address. This is where I get confused. I do not have an additional GoCoax device, nor am I trying to connect through the MOCA. I am simply trying to use the GoCaox adapter as a Coax to ethernet adapter just as my cable box did. However when I plugged everything in my PC says there is no internet connection. I tried plugging my COAX cable into both the TV and MOCA slots of the GoCoax device and I still could not get a connection. What am I doing wrong?
Hello,
The device is not a cable modem. To get the Internet service, you need a cable modem/router from your ISP. Then you can use our device to distribute Internet connection within your house.