I bought goCoax's WF-803M but it isn't seeing or pairing up with Summit Broadband's iPhotonix. What can I do to get them to work together?

If you're having trouble getting your GoCoax WF-803M to work with Summit Broadband's iPhotonix, it can be frustrating. It's important to check compatibility and ensure all devices are set up correctly. Just like navigating through levels in the Slope Game, troubleshooting requires careful attention to detail and sometimes a bit of trial and error. Make sure you review the manual, and if all else fails, consider reaching out to customer support for guidance. They can help you pair the devices effectively!

First, ensure that both devices are updated with the latest firmware. Just like in Moto X3M, where you have to navigate obstacles and make quick adjustments to keep moving forward

There are three more outlets between the two iPhotonix adapters; one of them leads to my office, where I have a WF 803 connected to one of my monitors by coax; the other two go to my Netgear box and the MacMini and PC that are joined basketball stars to it over ethernet.

Confirm that both the goCoax WF-803M and the Summit Broadband's fnaf iPhotonix equipment are compatible with the same MoCA version. MoCA 2.0, 2.5, or 2.5 Enhanced adapters may have compatibility issues with older MoCA 1.1 devices. It's best to use devices of the same fnaf go MoCA version for optimal performance.

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We did lots of research, could not find any useful information about iPhotonix MoCA adapter 6403. Maybe it is too old.

Let's do the following tries:

Option 1, change our product to 'D-band low':

• Set a fixed IP to your computer, such as 192.168.254.10. You can follow the guide to configure the fixed IP.

https://pureinfotech.com/set-static-ip-address-windows-10/

https://www.macinstruct.com/node/550

• Connect your computer to the LAN port of MoCA adapter via ethernet cable.

• Visit http://192.168.254.254, username is admin, password is gocoax.

• Go to the ‘MoCA Settings’ page

• Deselect ‘D-Ext’ and ‘D-High’, only keep ‘D-Low’, save the configuration.

• Reboot the device,

• After boot up, connect MoCA adapter to your coaxial network. Wait for about 2 minutes.please check the MoCA link and traffic

Option 2，If option 1 doesn't work, please try to upgrade a special firmware.

• Set a fixed IP to your computer, such as 192.168.254.10. You can follow the guide to configure the fixed IP.

https://pureinfotech.com/set-static-ip-address-windows-10/

https://www.macinstruct.com/node/550

• Connect your computer to the LAN port of MoCA adapter via ethernet cable.

• Visit http://192.168.254.254, username is admin, password is gocoax.

• Go to the ‘Upgrade’ page, do the upgrading.

This special firmware can support working with some old MoCA devices, such as Arris NVG468MQ. If you need such firmware, please send email to support@gocoax.com.

iPhotonix MoCA Adapter Model 6403

ONT in-> iPhotonix-> coax----------{-------{-------{-------------Split--->iPhotonix to WIFI and---- other side to cable box >TV

between the 2 iPhotonix adapters are 3 other outlets including to my office where the WF 803 is inline of the coax to one of my monitors and its ethernet goes to my Netgear box and attached computers MacMini and PC

Hello, could you share the model number of Summit Broadband's iPhotonix? And could you draw a simple network diagram? That will be a help for us to understand your network.

Thanks,